Refund Policy.

Participant cancellation

• Eight weeks or more before the confirmed course start date: course payments received for that booking are refunded in full.
• Less than eight weeks before the confirmed course start date: payments are not refundable, except where mandatory law or the statutory right of withdrawal requires otherwise.

Cancellation must be sent in writing to support@implantstudio.co. We use the time the message is received to calculate the notice period.

Day-1 satisfaction promise

If, after attending the first training day, you decide the course is not right for you, tell the course lead in writing before the second training day begins and do not participate further. We will refund the course payments received for that booking. The promise does not reimburse flights, transfers, personal expenses or accommodation booked independently, and does not apply where participation ends because of misconduct, a patient-safety issue, an eligibility problem or inaccurate application information. Mandatory consumer rights remain unaffected.

Statutory withdrawal

If you book as a consumer, you may have a separate 14-day right to withdraw from the online contract. That right and the model withdrawal form are explained on the Right of Withdrawal page and take priority where the law requires.

Cancellation by us

If we cancel the course and do not provide an acceptable replacement date, we refund the course payments received for the cancelled booking. We do not reimburse flights, hotels booked independently, visas or other travel and personal expenses unless mandatory law requires it. Participants should use flexible travel bookings and appropriate travel insurance.

Changes and transfers

You may request one transfer to another available cohort scheduled to begin within 12 months of the original course start date. The request must be sent in writing before the original course begins. The replacement remains subject to availability, professional-eligibility checks and any agreed price difference if you change format; payments already received are credited to the approved replacement booking. A substantial date or location change proposed by us will be handled reasonably, taking account of the alternatives offered and mandatory consumer rights.

How refunds are paid

Approved refunds are returned to the original payment method without undue delay and normally within 14 days after approval. Bank or card-provider processing time is outside our control. We do not charge a refund administration fee.